1. Easy Online Booking & Scheduling

Select your device model, describe the issue, and pick a convenient time slot through our web portal. Our team confirms your request and assigns a certified technician.

Our automated notification system gives you real-time updates regarding technician assignment, estimated arrival time, and job status.

2. Doorstep Inspection & On-site Fixes

For routine repairs like smartphone battery swaps, screen replacements, or software diagnostics, our mobile technician arrives at your home or workplace equipped with specialized tools and genuine replacement parts to complete repairs on the spot.

You get to watch the entire repair process live, ensuring full transparency, privacy, and protection of your personal data.

3. Secure Pick-and-Drop for Advanced Repairs

For complex issues requiring motherboard micro-soldering, clean-room glass refurbishment, or specialized diagnostic equipment, we safely transport your hardware to our main lab and return it fully tested.

Devices are logged into insured protective transport cases with tamper-evident digital seals to guarantee safety while in transit across Kathmandu.

4. Quality Testing and Warranty Backing

Every repaired device undergoes a 15-point diagnostic checklist covering touch response, battery charge rates, Wi-Fi connectivity, thermal output, and speaker output before delivery.

All hardware replacements come with an official BIGRIYO repair warranty for total peace of mind.

Serving Kathmandu, Lalitpur, and Bhaktapur

Our doorstep logistics network spans across Kathmandu Valley, providing fast, reliable electronic repair services right at your doorstep.